General FAQs

Is my order discreet?

Yes. Every order ships in plain, unbranded packaging with a neutral sender name.

Which payment methods do you accept?

Credit/debit cards, QR payment and pay-on-behalf, depending on your region. All payments are processed securely.

Can I change my language or currency?

Yes — use the globe icon in the top navigation to switch language and currency at any time.

How do I contact support?

Email us at [email protected] and we’ll reply as soon as possible.